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Services provide citizens with what they need to live a good and productive life. There are five services in the game. They are unlocked at different milestones and each service has specific buildings.


The budget of services can be set anywhere between 50% and 150%. Services provide the greatest effect per unit of money at 100%.

At 50%, services will operate at only 25% effect, and at 150%, services will operate at 125% effect. So in general services should be running as close to 100% as possible.

The budget setting also has an impact on the leveling up of buildings near the services. A reduced budget for a needed service may weaken the service coverage sufficiently to prevent buildings from leveling up.


Main article: Landscaping and Disasters

Landscaping, pedestrian paths, fences, trees, vegetation, rocks, quays, and canals are found in the "Landscaping and Disasters" menu.

Disaster Services[edit]

Main article: Disaster Services

Your citizens need to be warned of and protected from impending disaster. Disaster Services is found on a tab in the Emergency Services menu.


Main article: Education

Schools provide children, teenagers, and young adults with education. The education level affects how much the buildings in your city can be upgraded.

Garbage disposal[edit]

Main article: Garbage disposal

The buildings in your city produce garbage and it needs to be disposed of. To do this your city needs a landfill to store it, or incinerator plants/recycling plants to process all the garbage. As your city grows, you will need to build more facilities to take care of the waste. People will start getting sick if they do not receive regular garbage service, and buildings will eventually become abandoned.


Main article: Fire Department

Your city needs Fire Houses and Fire Stations to keep it safe from fires. Fire Watch Towers and Fire Helicopters from the "Fire Helicopter Depot" may be required to protect against forest fires.


Main article: Healthcare

Healthcare services like Medical Clinics and Hospitals will keep your citizens more healthy and take care of the sick. Cemeteries and crematoriums provide Deathcare services.


Main article: Heating

Your citizens need to stay warm. Heating plants and pipes can be used to keep buildings warm as an alternative to using electricity.

Heating is found on a tab in the Water, Sewage and Heating menu.

Parks and Plazas[edit]

Main article: Parks and Plazas

Parks and plazas provide somewhere nice for citizens to enjoy, increasing land value and attracting tourists.

Park Maintenance[edit]

Main article: Parks and Plazas#Park Maintenance

Park Maintenance provides a boost to all parks and plazas for a short time after being visited by a Park Maintenance crew.


Main article: Police Department

Police services are needed to maintain law and order in the city.


Main article: Power

Without power, most buildings will not work. The city must provide sufficient electricity to power every building in the city, or citizens will eventually move away from the city. Power dependent buildings that serve the city (water plants, schools, bus depots, etc) can last for a little while while "operating at a reduced rate" until it completely shuts down.

Road Maintenance[edit]

Main article: Road maintenance

Roads need to be kept clear of snow and further maintenance can increase traffic speeds.


Main article: Transportation

Your citizens need to get around the city so that they can work, shop, get educated, and so on. Also important for tourists.

Water and Sewage[edit]

Main article: Water and sewage

Your citizens and the city services need fresh water and a way to get rid of sewage to stay healthy and function properly.